Getting a copy of your data
Updated 30 September 2026
You can ask for a copy of everything we hold about you, ask us to correct it, or ask us to delete it. Those are your rights and you do not need to justify using them.
Ask through contact, choosing "My data or privacy" as the topic, from the address on the account. We answer within 30 days, and usually well inside that.
What we hold is mostly what you would expect: your email address, what you have read and where you stopped, your stone balance and how it was earned or spent, and your purchase history. What is in the privacy policy is the full and binding answer.
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